Data protection & privacy

F11111 Privacy Policy – How Safe Is Your Data With Us

This page explains, in plain language, how your personal data is collected on f11111, where it is stored, who can access it, and how it is kept secure.

Last updated: 1 July 2026 · Version 3.1
Information we hold: Identity Contact Payment Location Activity Device

F11111 takes your privacy seriously. This policy explains exactly what we do — and don't do — with your information. If you have any questions, please reach out to our support team.

1

What information do we collect?

F11111 collects certain data necessary to operate its services properly. This data comes from three main sources: information you provide directly, data collected automatically as you use the platform, and information received from third parties such as payment providers.

Data type Example Reason for collection Mandatory?
Identity information Name, date of birth, NID number KYC Verification Yes
Contact information Mobile number, email OTP verification, notifications Yes
Financial Information BKash/Nagad Number (Masked) Payment Processing Yes
Device Information IP, Browser & OS Version Security & Fraud Prevention Automatic
Usage data Betting history, login timestamps Service improvement, account management Automatic

F11111 will never ask for your full bKash PIN, bank account password, or card number. If anyone requests this information in the name of f11111, it is fraud — report it to support immediately.

2

How is your information used?

F11111 uses collected information solely for specific, defined purposes. Your data is never used for anything beyond that without your consent.

  • Identity information is used to create, verify, and manage your account.
  • Payment information is used to process deposits and withdrawals.
  • Device and IP data are analysed to detect fraud, money laundering, and duplicate accounts.
  • Your mobile number is used to send important updates, transaction confirmations, and promotional offers.
  • Usage patterns are analyzed to improve the platform experience.
  • Information may be used to meet legal obligations and regulatory requirements.
Marketing communications

F11111 may send you SMS or push notifications about new promotions or offers. You can opt out at any time from your account settings.

3

Where Is Your Data Stored and for How Long?

F11111's servers are hosted in internationally recognised, secure data centres. All data is stored encrypted and backed up on a regular basis.

  • All data is retained for as long as your account remains active.
  • Even after account closure, transaction records may be retained for up to 5 years as required by law.
  • KYC documents may be retained even after verification if required by legal obligations.
  • Device and activity logs are typically retained for up to 12 months.

All stored data is protected with AES-256 encryption. Direct server access is limited to authorized technical staff, and every access is logged.

4

Is your information shared with third parties?

F11111 does not sell your personal data or share it with third parties for advertising purposes. However, limited data sharing is unavoidable in certain specific circumstances.

  • Payment providers: Only the information necessary to process bKash, Nagad, or Rocket transactions is shared, and it is kept to a minimum.
  • Law Enforcement: We may be required to share information under legal obligations, such as a court order or lawful investigation.
  • Fraud Prevention: Limited data may be shared with specialist cybersecurity partners for fraud detection purposes.
  • Business Succession: In the event of a merger or acquisition, data may be transferred, but this policy will remain in effect.

F11111 never sells your information to advertisers, data brokers, or marketing companies. If anyone claims to be purchasing your data on behalf of f11111, it is a complete scam.

5

Cookies & tracking technologies

F11111 uses cookies and similar technologies to improve site functionality and enhance your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Used to remember your login session, security tokens, and language preferences. The site cannot function properly without these.
  • Analytics Cookies: Collects statistics such as which pages you spend the most time on and which features are used most.
  • Functional Cookies: To remember your preferences such as language, odds format, and similar settings.
Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect login and payment functionality.

6

Your Rights Regarding the Protection of Your Data

As an f11111 member, you have several rights regarding your personal information. To exercise these rights, please contact our support team.

Right of Access

You may request a summary of the information f11111 holds about you. Submit a request to Support and a report will be provided within 30 days.

Right to correct your information

You may request corrections to any inaccurate or outdated information. Changes to KYC-verified data may require re-verification.

Right to Erasure

After closing your account, you may request that your data be deleted. This will be considered subject to any applicable legal constraints.

Right to Object to Processing

You may withdraw your consent for marketing communications or analytics cookies at any time.

7

Protection of Children & Minors

F11111's services are strictly for users aged 18 and above. f11111 does not knowingly collect data from minors.

  • Date of birth is verified at registration. Anyone under 18 will not be permitted to register.
  • Age verification is required during KYC. Accounts registered with a false age will be permanently suspended.
  • If an underage account is identified, all transactions will be reversed and a parent or guardian will be notified.
8

What Happens If This Policy Changes?

F11111 may update this Privacy Policy from time to time. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

  • You will be notified via SMS or in-app notification before any significant changes take effect.
  • The date of change and version number are always displayed at the top of the page.
  • If you do not agree to the updated policy, you have the right to close your account.
Contact us

For any privacy-related questions or concerns: support@f11111.biz – we aim to respond within 48 hours.

How f11111 Protecting your information

What We Do to Ensure Security at Every Level

End-to-End Encryption

All data between your browser and f11111's servers is protected with 256-bit TLS encryption. No one can intercept or tamper with it in transit.

Data Minimisation Policy

F11111 only collects information that is strictly necessary to provide its services — nothing more is requested or stored.

We don't sell your data

F11111 never sells your personal data to advertisers or data brokers — under any circumstances. That is our core commitment.

Multi-layer security

F11111's infrastructure is protected on multiple levels — firewalls, DDoS protection, intrusion detection systems, and 24/7 security monitoring.

Regular security audits

F11111's systems are regularly audited by third-party security experts. Any vulnerabilities identified are resolved promptly.

Staff access controls

F11111 staff can only access information relevant to their specific role. KYC documents are restricted to the verification team only.

Privacy & service-related Q&A

Yes, f11111 offers several self-regulation tools for responsible gaming. Through your account settings or the support team, you can set daily, weekly, or monthly deposit limits — for example, capping deposits at a maximum of BDT 2,000 per week. Once set, limits cannot be increased without a mandatory waiting period, as they are designed to be a genuine control measure. A cooling-off period is available for short breaks, ranging from 24 hours to 30 days. For longer breaks, self-exclusion is available from 7 days up to 6 months. Visit f11111's Responsible Gaming page for full details.

Deposits via bKash or Nagad are generally instant, but network issues can occasionally cause delays of 5–10 minutes. Wait 10 minutes first and refresh the page. If the funds still haven't arrived, here's what to do: open your bKash or Nagad app to confirm the money was actually sent, then copy the transaction ID and reference number. Next, contact f11111's live chat support and provide the transaction ID, amount, and time. The support team will verify the details and can usually credit your account manually within 30 minutes. If an incorrect reference was used, it may take a little longer — but your money will not be lost.
A safe and transparent platform

Your data is secure — right now Play with peace of mind

F11111 deeply respects your privacy. Your information is used solely to serve you — nothing else. Register and enjoy with confidence.

Your Data Is Never Sold AES-256 Encryption 24/7 security monitoring Transparent Data Policy
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